Case Study - Digital Storefront Platform for Nigerian Pharmacies

Overview

FillPrescript is a B2B platform that empowers Nigerian pharmacies to establish a digital presence quickly and efficiently. In partnership with GigiPod LLC (United States), HaipaTech manages all local operations in Nigeria, ensuring seamless payment processing and regulatory compliance for pharmacy partners.

The Challenge

Many Nigerian pharmacies operate without any digital presence, limiting their reach to walk-in customers only. The lack of digital infrastructure means missed opportunities to serve patients who need medications but cannot visit in person. Additionally, pharmacies face challenges with payment collection and order management.

Our Solution

HaipaTech developed and manages the Nigerian operations infrastructure for FillPrescript:

• Rapid Onboarding: Pharmacies can go live in under 24 hours with a complete digital storefront, requiring no technical expertise.
• Prescription Flow Management: A streamlined system where patients upload prescriptions, pharmacies receive instant alerts, respond with quotes, and receive guaranteed payments.
• Payment Processing: Secure, reliable payment infrastructure that ensures pharmacies receive their funds promptly.
• Regulatory Compliance: Full compliance with Nigerian pharmaceutical regulations and data protection requirements.

Technology Stack

The platform leverages modern technologies to deliver a reliable, scalable solution:

• Real-time notification system for instant prescription alerts
• Secure quote management with accept/reject controls
• Integrated payment gateway with multiple options
• Mobile-first design for both pharmacy staff and patients

Sectors Served

FillPrescript serves pharmacies across multiple sectors:

• Private Sector: Independent and chain pharmacies looking to expand their customer base
• Government Healthcare: Hospital pharmacies seeking to improve prescription fulfillment efficiency
• Tertiary Education: University health centers and teaching hospital pharmacies

Results

The platform has enabled trusted pharmacies across Nigeria to:

• Expand their customer reach beyond physical location limits
• Reduce administrative overhead with automated order processing
• Guarantee payment collection for every fulfilled order
• Build stronger patient relationships through digital engagement